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Training Solutions

Once we’ve set up or updated your I.T., we’ll provide your team with the necessary training to use your systems efficiently and safely.

We’ll provide I.T. training that your team will look forward to.

Our training solutions are best divided into two categories. The first is that Training is almost always included in our hardware and software packages. This means that, apart from supplying and installing your I.T. infrastructure, we will also show you how to use it properly.

The second category of training that we provide is focused on specific roles in your business such as your own I.T. personnel or your management team. We can provide these individuals with tailored training to oversee your I.T. systems and resolve basic technical issues. This will ensure efficient operations at your business.

Our training topics also cover I.T. security. Sometimes, even the most basic activity, such as clicking on an email link, is enough to put the entire I.T. infrastructure at risk. This is why we do our utmost to emphasise security awareness through the training we can provide your staff across all of your departments.

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The main benefits of a comprehensive training solution

Level Appropriate

Our training is tailored to the technical level and experience of our audience.

Constant Support

We’ll remain at your team’s disposal to answer any follow-up questions.

Grant Funding

Funding support may be available to cover part of the training costs.

Security Awareness

We’ll emphasise the importance of taking safety measures in every training.

Realistic Scenarios

Training is based on current and future business threats as well as needs.

Reporting Access

We’ll show your team how to better use and understand reports such as KPIs.

Some Businesses that stand to gain from a comprehensive training solution

Service Providers

To help you run your business, we can provide the necessary I.T. infrastructure. We will also provide you with training to help you maintain and update it according to best practices.

Whilst we do offer managed solutions that can take on these responsibilities, we can offer you the necessary training to handle it or to simply understand what is going on. This will help you self-troubleshoot and will result in you solving basic problems quickly without the need of our assistance.

Back Office

Staff in admin roles are often the business’ first line of defence against cyber-attacks. We can provide your team with the necessary training to identify risks and avoid scams.

We can also go beyond regular I.T. and security training, such as by offering phishing-as-a-service that tests your team to identify individuals that may require additional training or oversight.

Call Centre

Businesses operating with a larger number of employees have a greater risk of security vulnerabilities. Apart from providing the necessary access control systems to prevent unauthorised entry, we can provide your security or I.T. team with all the necessary training to maintain and enforce security procedures and protocols.

We can also deliver training to reduce the likelihood of successful phishing attempts.

Let’s talk about training solutions

If you’d like to find out more about how Total IT Solutions can provide the right I.T. training for your business, get in touch today.

Our team will be able to answer your questions and explain how your business could benefit from making the right training choices.

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#1

It begins with a Consult, where we listen attentively to your needs.

#2

After thorough research, we Deploy the best possible solutions without creating new problems.

We Manage your infrastructure and peripherals to keep your I.T. system running, even during deployment.

#3

You and your team can get Support whenever you need it, including before, during, and after deployment.

When something is not working the way it should, we Repair it either on-site or remotely.

We’ve got the human touch

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