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ICT Solutions

Whether it’s effective globalised communication or effortless information management, we can provide the Information and Communication Technology solutions (ICT) that your business truly deserves.

Providing your business with solutions that enhance communication as well as information.

The success of your business depends on your ability to communicate information effectively. Whilst the implementation of Information and Communication Technology (ICT) solutions varies from business to business, the ultimate objective stays the same.

We provide stand-alone equipment as well as software package solutions to ease the way that people talk amongst themselves whether they are customers or employees. From VoIP and PABX to video conferencing and remote connectivity, we can handle your A-to-Z ICT needs.

Our ICT solutions can go even further than that and can also include the management of employee mobile devices. We’re able to provide each device with specific access and usage rights and set up periodic data backups and threat analysis, as well as device location tracking.

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The main benefits of communication solutions

Greater Functionality

Increase productivity with conference calling and call forwarding and waiting.

Budget Control

Know exactly what your communications bill will be with fixed pricing solutions.

Direct Connections

Connect customers calling the office to team members in the field seamlessly.

Secure Communications

Ring fencing can keep your communication and I.T. infrastructures separate.

Flexible Scalability

Add or remove phone lines or any other service to adapt to changing business needs.

Customer Experience

Record communications for ongoing safety and training purposes.
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Some businesses that stand to gain from ICT solutions

Support Agencies

No matter if your business provides psychological support, business support, travel support, or any other type of customer support, you need an effective communication solution.

The right solution can allow your team to work remotely and handle calls from clients and colleagues just as seamlessly as they would at the office.

Education

Providing knowledge on demand and remotely can allow you to reach an increasingly unlimited global audience. To do this effectively, you need a reliable and user-friendly video conferencing tool that offers additional features.

We can set up the right system for your teams’ requirements.

Retail

Empower your staff to take customer calls directly on their devices, no matter whether they’re in the shop, on a delivery, or on an international trip, whilst avoiding roaming charges.

Using Wi-Fi, your retail team is connected, locally and globally, so it can support your customers without hassle.

Let’s talk about ICT solutions

If you’d like to find out more about Total IT Solution’s ICT solutions, get in touch today.

Our team will be able to answer your questions and explain how your business could benefit from the right choice of digital communication infrastructure.

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#1

It begins with a Consult, where we listen attentively to your needs.

#2

After thorough research, we Deploy the best possible solutions without creating new problems.

We Manage your infrastructure and peripherals to keep your I.T. system running, even during deployment.

#3

You and your team can get Support whenever you need it, including before, during, and after deployment.

When something is not working the way it should, we Repair it either on-site or remotely.

We’ve got the human touch

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